MathWorks
Senior UX Researcher
2022 – present
Leading UX for System Composer, a tool used by engineers to plan, design, and simulate large systems. Core member of the accessibility team, focused on making MATLAB and Simulink work for everyone.
In the age of AI, knowing what to build is as important as knowing how
to build it. I am embedded within the engineering team and plan research activities to
surface what users actually need, then prioritize those needs against engineering effort and impact.
Without a dedicated PM on our team, I step into that gap, writing feature requirements and
ensuring every decision is grounded in a user-centered lens rather than assumptions.
I run usability studies specifically focused on uncovering
accessibility
gaps, then work with teams to act on what I find. Beyond fixing issues, I build the infrastructure to
prevent them, including plugins that help designers consider accessibility earlier in their process
and
processes that help QEs expand their test coverage to include accessibility use cases.
I mentor and run workshops for interns and new hires, teaching user
research,
design fundamentals, and how to think from a user-centered lens from day one. For more experienced
researchers, I have led a training on mixed methods research to help them move beyond single-method
studies and get to
stronger, more nuanced insights. Behind the scenes, I am helping to establish the recruitment
pipelines
and
processes needed to make continuous user research a reality in the org, shifting the team away from
study-by-study thinking toward a more agile, always-on research mindset.
Exploring where AI meaningfully supports UX processes, and where human
judgment remains essential. Building Claude-powered skills that apply UX evaluation frameworks to
products and interfaces, thus making expert review faster and more consistent. Alongside that,
rethinking what good research process looks like when AI is part of how products get built.
